We take a full approach to how we provide services; keeping the client at the heart of everything we do. We take great care to make sure each of our clients receives the kind of care that works for their personal needs. Our expert team of nurses assess each of our client’s clinical and social requirements to develop a bespoke, comprehensive care and lifestyle plan, that doesn’t just focus on the here and now, but on the future too. Our initial assessments guarantee a level of transparency, clinical risk evaluation, and provide a basis for training.

Everybody is unique, and the way we deliver our care takes that into account. Some of our clients need 24-hour support from either nurses or a team of multiple personal care assistants; others need lower levels of support, perhaps from just one team member; some of our clients opt for the support of a live-in care assistant.

We also recognise that things can change over time, which is why we continually reassess our clients’ needs to make sure that the care they receive is reflective of their needs.

Our approach is centred around nurse-led clinical expertise, supported by fully trained personal health care assistants, who provide day-to-day complex care under nurse supervision. All our staff undertake thorough mandatory induction training on joining Majesty Healthcare, contributing to the achievement of The Care Certificate.